VAB Leasing started new service package “Open Service”, one of the main advantages of which is the free of charge administration of services. Within this package client gets fuel cards, hot- line technical support, free towing, roadside assistance and other services.
“This means that client doesn’t pay any commissions for access to basic services, which are included in “Open Service” package and on service payment he receives an interest-free installments for the entire period of leasing. Thus, no matter what the situation may be with a client, provided service for vehicle and technological support package will be accessible with price. Because now he doesn’t need to hold large sums cash to pay its full value, since this value is taken into account in monthly payments for a service agreement. At the same time, VAB Leasing takes full control of regular maintenance, repair feasibility, priority entry to the service station, quality control of work performed, the resolution of complex and contentious issues in warranty cases, and settlement of insurance claims. The advantages are obvious,”- said Lyudmila Zolotaryova VAB Leasing General Manager.
According to expert, many Ukrainian motorists today are faced with the problem of tires storage in their seasonal replacement. The situation is complicated by the fact that seasonal tires require special storage conditions.
“Everyone has no opportunity to salve this issue by own effort, even at an acceptable level. In order to facilitate customer care about leasing vehicle within service package we offered seasonal storage of tires as another nice bonus to the already numerous benefits. Constantly developing service component, we try to outperform the market by filling leasing proposals and see this as a trend that will define 2012,”- says Lyudmila Zolotaryova.
Within service pack “Open Service” each customer can also order the GPS-navigation, delivery to the service station, replacement car, transfer to the airport, pre-delivery car and other services.